Online Survey

The following survey questionnaire is designed and distributed by CPTS Nord Bordeaux

PURPOSE OF DATA PROCESSING

Objectives

The data processing is aimed at recenser les patients à la recherche d'un médecin traitant ; évaluer leur éligibilité à une prise en charge dans le cadre du dispositif de la CPTS ; organiser leur orientation et leur mise en relation avec un médecin traitant participant au dispositif

Legal Basis

Le traitement de vos données repose sur votre consentement, que vous donnez en remplissant ce questionnaire et en acceptant la collecte des données, notamment des données de santé nécessaires au traitement de votre demande.

PROCESSED DATA

Type of processes carried out

Collection, recording, organization, preservation, adaptation, modification, extraction, consultation, use, communication by transmission, dissemination or any other form of provision, alignment or interconnection, locking, erasure or destruction.

Categories of processed data

Données d'identification : nom, prénom, date de naissance. Coordonnées : adresse, téléphone, adresse électronique. Informations administratives : commune de résidence, régime d'assurance maladie si nécessaire. Données relatives à votre situation de santé

Data Source

These informations are directly collected from the person answering the questionnaire.

INDIVIDUALS CONCERNED

Data processing concerns natural and legal persons answering the questionnaire.

DATA RECIPIENTS

Categories of recipients

Les données sont accessibles uniquement : aux professionnels habilités de la CPTS Nord Bordeaux chargés du traitement des demandes ; aux médecins et structures de santé partenaires de la CPTS, dans la seule mesure nécessaire à votre orientation.

DATA RETENTION PERIOD

12 months

SECURITY

We continuously protect your information.

For this, we implement all necessary technical and organizational security measures to protect your data, against any unauthorized access, modification, loss, disclosure, alteration, or destruction.

These measures include:

La CPTS met en œuvre des mesures techniques et organisationnelles destinées à garantir la confidentialité et la sécurité de vos données, notamment : accès limité aux seules personnes habilitées ; authentification par identifiant et mot de passe.

YOUR RIGHTS OVER YOUR DATA

The applicable regulation on data protection gives you specific rights that you can exercise, at any time and free of charge, to control the use we make of your data.

Right to access and copy your personal data as long as this request does not contradict trade secrets, confidentiality, or correspondence secrecy.
Right to rectification of personal data that would be incorrect, outdated or incomplete.
Right to request erasure ("right to be forgotten") of your personal data which would not be essential for the proper functioning of our services.
Right to limit your personal data that allows to photograph the use of your data in case of dispute on the legitimacy of a treatment.
Right to portability of your data which allows you to retrieve part of your personal data in order to store or transmit them easily from one information system to another.
Right to give directives on the fate of your data in case of death through you, a trusted third party, or a rights holder.

For a request to be considered, it is imperative that it is made directly by you at the following address dpo@fcpts.org. Any request that is not made in this way cannot be processed.

Requests cannot come from anyone other than you. Therefore, we may ask you for proof of identity if there is any doubt about the identity of the requester.

We will respond to your request as soon as possible, within three months of receiving it, in case the request is technically complex or if we receive many requests at the same time.

Please note that we can always refuse to respond to any excessive or unfounded request, particularly with regard to its repetitive nature.

Exercising your rights

The data protection officer is your contact for any request to exercise your rights on this treatment.

Contact the officer by electronic means: dpo@fcpts.org

Complaint (grievance) to the CNIL

You can contact the French supervisory authority for data protection (the "National Commission for Information Technology and Liberties" or "CNIL") at any time at the following address: Complaints service of the CNIL, 3 Place de Fontenoy - TSA 80751, 75334 Paris Cedex 07 or by phone at 01.53.73.22.22.

DATA TRANSFER OUTSIDE OF THE EUROPEAN UNION

Les données personnelles collectées ne sont pas transférées en dehors de l'Union européenne.

AUTOMATED DECISION MAKING

Aucune décision automatisée ni aucun profilage n'est réalisé sur la base des données collectées. Chaque demande est étudiée par un professionnel habilité.

Conformément au RGPD et à la loi Informatique et Libertés, vous disposez des droits suivants concernant vos données personnelles : droit d'accès, de rectification, d'effacement, de limitation du traitement, d'opposition lorsque celui-ci est applicable, ainsi que du droit de retirer votre consentement à tout moment.