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BON DE COMMANDE SUPPORTS INFORMATIFS ET PEDAGOGIQUES "KIT VISIBILITE DU RU"

KIT de VISIBILITE DES RU : un prêt à l’emploi pour mieux faire connaitre les RU

Lancé à l’occasion de la campagne de renouvellement des représentants des usagers en CDU (commission des Usagers) ce kit est là pour faciliter l’exercice d’un mandat.

Destiné à tous les représentants des usagers, il s’ajoute à l'offre de formations mise à la disposition de tous les RU.

Qu’ils rempilent ou qu’ils fassent leurs premiers pas en Commission des usagers, les RU désignés cette année entameront ainsi leur mandat, début 2026, équipés d’un kit numérique dit « de présentation des RU ».

Ce kit est inspiré du modèle national France Assos Santé, et adapté avec des outils propres à la délégation Nouvelle-Aquitaine afin de :

✅ Mieux faire connaître les RU et leurs missions.
✅ Faciliter la communication avec des outils prêts à l’emploi.
✅ Renforcer la démocratie en santé en valorisant la présence des RU dans les établissements.

Les différents outils, délivrés clé en main et personnalisables par les établissements de santé, visent à renforcer la visibilité des RU auprès de tous, notamment des patients, de leurs proches et des professionnels de santé.

The following survey questionnaire is designed and distributed by France Assos Santé - Nouvelle-Aquitaine

PURPOSE OF DATA PROCESSING

Objectives

The data processing is aimed at un bon de commande pour des supports informatifs et pédagogiques "KIT VISIBILITE DU RU"

Legal Basis

Nous collectons vos données sur la base de votre consentement

PROCESSED DATA

Type of processes carried out

Collection, recording, organization, preservation, adaptation, modification, extraction, consultation, use, communication by transmission, dissemination or any other form of provision, alignment or interconnection, locking, erasure or destruction.

Categories of processed data

Données d'identification (nom, prénom, adresse mail, tel, fonction)

Data Source

These informations are directly collected from the person answering the questionnaire.

INDIVIDUALS CONCERNED

Data processing concerns natural and legal persons answering the questionnaire.

DATA RECIPIENTS

Categories of recipients

Représentants des usagers siégeant en CDU, Bénévoles issus des associations du réseau France Assos Santé, Etablissement de Santé Nouvelle-Aquitaine ayant une CDU

DATA RETENTION PERIOD

18 months

SECURITY

We continuously protect your information.

For this, we implement all necessary technical and organizational security measures to protect your data, against any unauthorized access, modification, loss, disclosure, alteration, or destruction.

These measures include:

Mot de passe complexe

YOUR RIGHTS OVER YOUR DATA

The applicable regulation on data protection gives you specific rights that you can exercise, at any time and free of charge, to control the use we make of your data.

Right to access and copy your personal data as long as this request does not contradict trade secrets, confidentiality, or correspondence secrecy.
Right to rectification of personal data that would be incorrect, outdated or incomplete.
Right to request erasure ("right to be forgotten") of your personal data which would not be essential for the proper functioning of our services.
Right to limit your personal data that allows to photograph the use of your data in case of dispute on the legitimacy of a treatment.
Right to portability of your data which allows you to retrieve part of your personal data in order to store or transmit them easily from one information system to another.
Right to give directives on the fate of your data in case of death through you, a trusted third party, or a rights holder.

For a request to be considered, it is imperative that it is made directly by you at the following address nouvelle-aquitaine@france-assos-sante.org. Any request that is not made in this way cannot be processed.

Requests cannot come from anyone other than you. Therefore, we may ask you for proof of identity if there is any doubt about the identity of the requester.

We will respond to your request as soon as possible, within three months of receiving it, in case the request is technically complex or if we receive many requests at the same time.

Please note that we can always refuse to respond to any excessive or unfounded request, particularly with regard to its repetitive nature.

Exercising your rights

The data protection officer is your contact for any request to exercise your rights on this treatment.

Contact the officer by electronic means: nouvelle-aquitaine@france-assos-sante.org

Complaint (grievance) to the CNIL

You can contact the French supervisory authority for data protection (the "National Commission for Information Technology and Liberties" or "CNIL") at any time at the following address: Complaints service of the CNIL, 3 Place de Fontenoy - TSA 80751, 75334 Paris Cedex 07 or by phone at 01.53.73.22.22.

DATA TRANSFER OUTSIDE OF THE EUROPEAN UNION

Pas de transmission de vos données personnelles en dehors de l'UNAASS

AUTOMATED DECISION MAKING

Non-automated decision making